If you have a question, please feel free to reach out to our support team! Before doing so, we would greatly appreciate it if you took a look at our FAQs page in an attempt to resolve your question or concern first.
Here are some helpful FAQs
to start with
When will my box ship?
To be eligible for the current month's shipment, please subscribe by the 15th of the month. Premium subscription boxes typically start shipping between the 23rd and 30th of every month (the exact day boxes go out varies since...
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I just subscribed—what should I know?
Welcome to the GlobeIn community! We want to make sure that you have all the information to get started, and we recommend reading the information below to get the most out of your GlobeIn experience.
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What is the Maven Membership?
We hope that you love your new GlobeIn products! As GlobeIn products are unique, handcrafted, and/or specially designed by artisans, we do not offer returns, refunds, or exchanges for most products.
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Contact Us
Please be aware that our customer support team is currently experiencing a high volume of inquiries, and it can take up to 14 days to receive a response. Our goal is always to get back to you as quickly as possible with an answer to your question or a resolution to your concern.
